The AI Receptionist: 24/7 Triage for Vet Clinics
Stop sending pet parents to voicemail. Our AI answers every call, triages every emergency, and books every appointment, done-for-you install.
- Small Animal
- Emergency & Critical
- Exotic & Avian
- Equine
- Mixed Practice
Month-to-month · No setup fee · 30-day money-back guarantee · Built for 1-4 vet practices
Founding-10 pricing: first 10 clinics lock $1,497/mo for life. [10 of 10 remaining].
Illustrative product UI
Hear it in action.
Real triage calls. Real client follow-ups. Both AI. Both handled.
Inbound · Emergency Triage · 11:47pm
After-hours call: dog ate chocolate. AI triages severity, gives poison-control number, offers ER referral.
Sample coming soon, book a demo to hear it liveInbound · New Client · Spanish
New client with a limping puppy. AI handles in Spanish, books next-day appointment, sends new-client forms.
Sample coming soon, book a demo to hear it liveOutbound · Vaccine Reminder
AI calls a client whose dog is due for boosters, books appointment, sends confirmation text.
Sample coming soon, book a demo to hear it liveOutbound · Post-Op Follow-Up
AI calls day-2 post-surgery, checks on the patient, escalates concerns to the on-call vet.
Sample coming soon, book a demo to hear it liveWant to test it yourself? Call the line and ask anything a pet parent would: hours, pricing, whether a symptom is urgent. It answers live, 24/7.
Book a 20-min demoYour clinic is losing clients to voicemail.
Vets miss 30-40% of daytime calls when the team is in appointments, and over 80% after hours. Pet parents in a panic don't leave voicemails, they call the next clinic on Google.
Meanwhile, your team is drowning in vaccine reminders, prescription refills, post-op follow-ups, and rebooking calls that nobody has time to make. Every missed call and every unmade follow-up is a client relationship at risk.
of vet clinic calls go unanswered during business hours.
of after-hours calls end in voicemail.
average revenue per routine visit lost when a call goes to a competitor.
One AI Receptionist. Two jobs. Both save your team hours a week.
Inbound
Answers every call, 24/7, in a warm human voice.
- Picks up every call within 3 rings, evenings, weekends, holidays
- Triages severity for emergencies (poisoning, trauma, respiratory, GI)
- Books appointments directly into ezyVet, Cornerstone, Rhapsody, or AVImark
- Sends the vet a transcript and AI summary after every call
- Hot-transfers true emergencies to the on-call vet's cell
- Missed-call text-back for any call it can't handle
Save 10-15 hours a week. Never miss another emergency.
Outbound
Handles vaccine reminders, refills, and follow-ups on autopilot.
The follow-up work your team never has time to make, done every day, without fail.
- Vaccine and wellness reminder campaigns
- Prescription refill outreach
- Post-op and post-treatment follow-up calls
- Rebooking dormant clients and lapsed patients
- Reads from ezyVet, Cornerstone, Rhapsody, or your CSV
- Every call logged and synced to your practice-management system
Save 8-12 hours a week. Keep every patient on schedule.
Why vet clinics choose Vidasash over answering services, reception hires, and DIY tools.
| Feature | Vidasash | Answering service | Reception hire | DIY (Twilio + ChatGPT) |
|---|---|---|---|---|
| 24/7 coverage | Yes, inbound + outbound | Extra cost | No | If you build it |
| Sounds human | Yes, tuned to your clinic's voice | Human | Human | Depends |
| Emergency triage scripting | Yes | No | Varies | You script it |
| Books into ezyVet/Cornerstone/AVImark | Yes | No | Yes | You script it |
| Reminders, refills, and follow-ups | Yes | No | Sometimes | No |
| Fully done for you | Yes, 5-7 day setup | Self-service | You manage | No |
| Month-to-month | Yes, cancel anytime, 30-day guarantee | Yes | N/A | N/A |
| Price | $1,497/mo founding rate | $500-1,200/mo | $3,000-4,500/mo | 40+ hours to build |
One receptionist. Two modes. Both running while you're in exam rooms.
Mode 1 — Inbound
Your 24/7 triage and booking specialist.
- 1Caller dials your existing clinic number. Vidasash picks up on ring 2 in the voice we tune to match your practice.
- 2Triages severity against your protocols (poisoning, trauma, respiratory, GI) and gives poison-control or ER referral when it should. English or Spanish, auto-detected.
- 3Books the appointment directly into ezyVet, Cornerstone, Rhapsody, or AVImark in real time. Sends the transcript and AI summary to your team.
- 4For true emergencies, hot-transfers to the on-call vet's cell. For missed calls, texts the caller within 60 seconds with a booking link.
Mode 2 — Outbound
Reminders, refills, and follow-ups, on autopilot.
- 1Vidasash pulls due vaccines and wellness visits from your practice-management system and calls each client to book.
- 2Runs prescription refill outreach so chronic patients never lapse.
- 3Makes day-2 post-op and post-treatment follow-up calls, escalating any concern to the on-call vet.
- 4Everything logged to your practice-management system. Zero manual dialing.
The assistant always identifies itself as your clinic's receptionist. It never claims to be human. It never diagnoses or gives medical advice. Every triage script is written with your protocols and approved by your lead vet before go-live.
For 1-4 doctor veterinary practices of every type.
Small Animal
High call volume, back-to-back appointments. Vidasash answers every ring and books while your team is in rooms.
Emergency & Critical
Panicked callers at 2am. Vidasash triages severity in seconds and hot-transfers true emergencies to the on-call vet.
Exotic & Avian
Species-specific screening. Vidasash captures species, symptoms, and history so you know what's walking in.
Equine & Large Animal
Farm calls and travel time. Vidasash schedules routes, confirms visits, and reaches you only when it's urgent.
Mixed Practice
Different protocols per species and service. Vidasash follows your rules and books to the right doctor.
Every Other Practice Type
It works for every service on your schedule. The triage script, booking rules, and escalation logic are built around your clinic.
Built For How You Actually Run Your Clinic
Exam rooms are full, the phone never stops. Vidasash fits how your day already runs instead of asking you to change it.
Not on this list? If you're a veterinary practice booking appointments by phone, Vidasash almost certainly fits.
A handful of recovered calls pays for the month.
| Average missed calls per month (1-4 doctor clinic) | 150-250 |
| Percentage that would have booked a visit | ~20% |
| Additional appointments recovered per month | 30-50 |
| Percentage that show and complete the visit | ~75% |
| New visits per month from recovered calls | 22-37 |
| Average revenue per visit | $300 |
| Additional revenue per month | $6,600 - $11,100 |
| Vidasash cost per month | $1,497 |
| Return per month | $5,100 - $9,600 |
Illustrative example. Missed-call statistics: industry benchmarks.
One price. Everything the AI Receptionist does. Founding-10 rate.
The AI Receptionist
One AI assistant that answers every call 24/7, triages every emergency, and makes every follow-up. Two jobs. Both save your team hours a week.
$1,997/mo after founding-10 fills
Month-to-month · No setup fee · 30-day money-back guarantee
Locked at $1,497/mo for the lifetime of your subscription.
What's included
- Full inbound call answering, 24/7, English and Spanish
- Emergency triage scripted to your clinic's protocols
- Full outbound: vaccine reminders, refill outreach, post-op follow-ups, rebooking
- Unlimited script tuning and updates within 24 hours
- Weekly reporting plus a monthly optimization call
- Full transcripts, AI summaries, direct sync (ezyVet, Cornerstone, Rhapsody, AVImark, or Google Sheet)
- Calendar integration
- Missed-call text-back within 60 seconds with a booking link
- Hot-transfer routing to the on-call vet
- Voicemail drops on outbound
Built for the way vet clinics actually operate.
Every AI vendor claims "compliance." We're the only one that maps every feature to specific safeguards, in writing, on our public site.
Client data protection
All call data is encrypted end-to-end. Only you and your authorized staff can access transcripts and recordings.
No medical advice
The AI never diagnoses, prescribes, or gives clinical guidance. It triages against your protocols and routes anything substantive to a veterinarian.
Vet-approved triage
Every triage script is written with your lead veterinarian and approved before go-live. Escalation thresholds are yours, not ours.
Truthful communication
No misleading pricing, availability, or outcome claims. Ever. The script is reviewed with you before it answers a single call.
Consent-first outbound
Outbound is limited to your existing clients and contacts your clinic explicitly loads. We do not cold-call.
We're the only AI Receptionist built from the ground up for veterinary practice.
30 days. If it isn't working, we refund the month and you keep everything we built.
Deploy Vidasash for 30 days. If the AI Receptionist isn't answering your calls, triaging your emergencies, and booking your appointments, we refund the month in full. You keep the scripts, the transcripts, and every recording.
The only thing we ask: give it a fair try. Answer our onboarding intake, approve the triage protocols, and route your calls through Vidasash for the full 30 days. Then decide.
Questions before you book?
Stop sending pet parents to voicemail.
Every day you wait is another 30+ calls going unanswered. Another emergency that called the next clinic. Another week of follow-ups nobody had time to make.
Book a 20-minute demo. We'll pull your call data live, estimate how many appointments you're missing per week, and show you exactly what your clinic sounds like at 11pm today. No pitch. Just data.